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WHAT IF THE PRODUCT I ORDERED IS DEFECTIVE, INCORRECT OR DAMAGED?

If your knife arrives damaged or has a defect in materials or workmanship, contact us promptly. We will inspect it and, when covered, repair or replace it. Normal wear, rust, misuse, improper sharpening, neglect, and accidental damage are not covered.

WHAT IS YOUR RETURN POLICY?

Custom-order deposits are nonrefundable once materials are purchased or work begins. Ready-to-ship knives may be returned only with prior approval and must be unused and in original condition. Contact us promptly about any problem.

DO YOU PROVIDE DELIVERY SERVICES FOR ALL PRODUCTS?

Yes. Shipping is included for orders delivered within the contiguous United States. Customers in Alaska, Hawaii, U.S. territories, or international locations should contact us for a shipping quote before ordering.

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